Salesforce’s U.S. travel program serves approximately 15,000 employees. Employees travel to close sales, help customers implement their solutions and improve sales effectiveness, deliver on-site support, and attend conferences or other events.

Since 2015, Salesforce has doubled its workforce — with many younger employees sharing the company’s business travel with veteran “road warriors.” These newer team members are busy, stressed, and often, multitasking. With a continuing challenge to attract and retain the best talent, Salesforce wanted an improved travel experience — one that’s engaging, easy to manage, and lets the company track where employees are on the road at all times.

“We wanted to simplify the process for all travelers, but especially for our younger employees — enabling people to be as productive as possible,” says Dorian Stonie, director of global travel for Salesforce. “Ridesharing services such as Lyft eliminate uncertainty and apprehension and let travelers focus on business.”

Salesforce and Lyft are collaborating on next-generation ground transportation solutions to engage business travelers and ensure duty of care — in ways that drive their business forward while rewarding employees and improving travel management.

“Partnering with Lyft lets us deliver a better traveler experience, while receiving real-time feedback about what’s working and what we can improve,” Stonie explains.

In addition, Salesforce — whose industry-leading 1-1-1 philanthropic model commits 1% of its employees’ time, products, and financial resources to support communities in need worldwide — chose Lyft because of the companies’ shared commitment to environmental concerns and giving back for common good.

Salesforce relies on Lyft Business for ground transportation, using Lyft’s Business Profiles to simplify payment and expensing for frequent travelers. Travelers are also excited about the Lyft Business Rewards program, which offers $5 in personal Lyft credit for every five business rides taken.

Plus, in keeping with Salesforce’s Ohana “family” culture, the corporate travel team can reliably track employees when they travel — ensuring their care and support, and providing assistance if needed.

“We’re living in a crazy world right now, so the responsibility of knowing travelers are safe has never been more important — that’s our Ohana.”
—Ryan Pierce, Senior Travel Manager for the Americas, Salesforce

Lyft and Salesforce look forward to extending the boundaries of ground transportation with groundbreaking ridesharing solutions and new ideas such as scooters and bikes. “We’re excited about what we’ll be able to create together down the road,” Stonie concludes.