Customers want speed and ease
Courtesy transportation with Lyft provides exactly that. Lyft drivers cover 95% of the U.S. and you can request a ride in minutes, so your customers can get where they need to be faster and more easily than ever.
Lyft partners with thousands of automotive organizations - including car dealerships and auto shops - to provide courtesy transportation at scale.
Rides for every need
Customer transport
Reduce wait times, eliminate liability, and increase service revenue by replacing shuttle service and supplementing loaners with courtesy rides through Lyft.
Contact-less pickup and delivery
Make it easier and more efficient to pick up and drop off a customer’s vehicle.
Parts delivery
Get on-demand delivery rides without the hassle of managing additional trucks and drivers.
Roadside assistance
Take care of your customer when their car breaks down by sending a ride to a destination of their choosing.
Partnership Benefits
On-demand transportation solutions for dealerships
Lyft integrates with leading automotive software solutions, making it easy to send
on-demand rides to your customers. Choose one that best fits into your dealership’s workflows.
Send ride credits or arrange a ride for customers with Hailer — available on Fortellis. Hailer integrates into the CDK Drive DMS and automatically links back to your repair order. Check out our customer's results.
Request rides to or from dealerships, provide rides as part of roadside assistance, or send ride credits with RedCap Shuttle OnDemand. This service also offers repair-order linking, enterprise reporting, dealer-branded messaging, and post-ride surveys.
Seamlessly provide your customers with on-demand transportation by scheduling a Lyft ride through Xtime’s service-technology platform. Check out our customer's results.
Delivery Benefits
Boost delivery capacity and minimize costs
Deliver parts on demand to win new customers and increase your sales. Our automotive software partners offer parts delivery, powered by Lyft, to help you serve more customers, minimize costs, and eliminate liability. Available in select markets.
“Our customers are going to really like the convenience of Lyft. Hyundai dealers who are already using Hailer have reported a smooth integration allowing them to call Lyft rides for their customers. Customers can now easily get on with their day while the inspection or service work is being performed on their car." Barry Ratzlaff
Vice President of Customer Satisfaction at Hyundai
"Hailer has benefited my service center in a variety of ways. It is a very easy process to request a ride and saves time vs. going through the processes associated with loaner vehicles. I am able to get customers in and out of the service center quickly which is a top priority." Steve Hurd
Fixed Operations Director at Westbury Toyota
"We saw an immediate positive impact in our customer satisfaction. Customers were going out of their way to compliment us. Using RedCap Shuttle OnDemand powered by Lyft has been one of the best decisions that we have ever made." James W. Stephens
Service Director, Beaman Automotive Group
